For Standard Session please see here

General Booking Conditions for our Events:

– A 25% booking fee must be received at the time of booking unless the booking is made with less than 1 month to the hire date in which case full payment at the time will be required.  The balance is due 1 month before the hire date.  Cancellations must be notified in writing, at least 30 days prior to the intended booking date and will incur a 25% fee. Late cancellations will be subject to the full fee. We suggest you take out insurance cover for your event in case of an event cancellation or postponement

– Our staff are entitled to work in a safe environment.  If this should become a problem, we reserve the right to suspend the activity. No refund will be given.

– We reserve the right to send away any person who is found to be unmanageable or a danger to the safety or enjoyment of others.  No refund will be given.

– Safety is paramount and all participants must accept that the decision of the supervisor is final and at all times accepted by the participants.

–  If the booking is on behalf of a school, it is your responsibility for gaining parental permission, and medical information where necessary and to inform the County Council and the EVC where necessary.

–  No one under the influence of drink or drugs may use any of our equipment.

–  In the event of traffic or other uncontrollable circumstances preventing us from being able to fulfil our contractual obligations our liability is limited to a refund of any monies paid in relation to the contracted event or a pro rata reduction in the hire fee in the event of a delayed start.  No further compensation will be paid.

–  In the event of any damages or loss caused by participants to property or equipment in use (except for wear & tear) the client will be charged the full replacement cost.

–  We reserve the right to cancel, alter, or delay any booking where forced to do so by circumstances beyond our control, such as serious illness, terrorism, severe weather or any other circumstances which would subject any of our employees or participants to danger.

–  No liability is accepted for loss or damage to property belongings to any participants including clothing, cameras, watches, phones, etc.

–  No liability is accepted for personal injury or death of any participants however caused, unless by proven negligence of Instructions Not Required.

– Parking will always be required for our event vehicle during a booking.  Any congestion charges, parking fees or other tolls that are not quoted for in advance will be liable for payment by the client.

– No food, drink, silly string, confetti, fireworks or the suchlike is allowed near any of the activities. Any damage from these will be charged to the hirer.

– Our equipment is all heavy and difficult to transport so please contact us in advance with any possible access problems such as stairs, lifts, narrow doorways, travel distances more than 25m from the loading area to the set up area and we must be notified in advance if the equipment is not going on the ground floor at a venue.

– If upon arrival at the venue, we cannot operate for any of the reasons stated on this form (access, space, ages, weather, etc.) then no refunds are due.

– All activities require a flat indoor space and preferably include 1 table per 4 participants and a chair per person, to set up on.

– If any activities are hired unsupervised (dry hire), it is the hirers responsibility to ensure that all parts are returned complete and intact.  If parts are lost or broken, it is the hirer’s duty to pay for these to be replaced or repaired. This also applies to overnight bookings of our activities on exhibition stands.

– Instructions Not Required will not be liable for any damage due to errant activity pieces. This includes damage to TV Screens, Windows, plaster, paintwork, etc. We cannot set up on balconies, mezzanines, etc. where things may drop onto people below.

– Photographs may be taken during the booking/event which are used solely for our own marketing purposes (website, social media and newsletter). Please let us know in advance if this is not permissible.